Change to ON REQUEST from On Hold was made after I spoke with an AA CSR. 5 days ago.
Iberia has responded to AA with their own generated confirmation code, which when entered shows the full itinerary which I had booked thru AA. All flights listed on the Iberia website are shown as "Holding Confirmed"

Why is the ON REQUEST taking so long to reach TICKETED status? Who can I talk to to get some resolution?

* My original routing was thru CLT. I was advised via email to call AA. When I called in I was told no alternatives were available for at least 10 days from my desired date.
I went to aa.com and found an award itinerary which presumably the CSR could not see. I booked to hold the desired flights and called in to AA and that agent using my new locator number processed the itinerary.