Originally Posted by
t18c97
The site will let me book two standard business class everyday awards if the route is EWR - > MXP but as soon as I make it AUS - > EWR -> MXP it only lets me book 1 ticket. The AUS segment shows JN9 so as a card holder don't see why it's not working.
Inventory depends upon the whole trip, not the individual segments.
Multi-destination search may give you the ability to book the ticket, although likely at an increased number of miles.