First time this has happened to me: stayed at the Thompson Nashville and had a meal at the hotel restaurant (Marsh House). Charged it to the room but after checkout I noted that the entire bill was coded as 'ineligible spend' for point acquisition purposes. I read the definition of eligible incidental charge from the Hyatt.com website (reprinted below, highlights mine) and am guessing that this particular property has chosen to exclude food and beverage from this? Is this just a Thompson Nashville thing, or a Thompson thing overall or something I've never picked up on over the years at most Hyatt properties? Appreciate the wisdom of the group, as always.

“Eligible Incidental Charges” vary depending on the applicable hotel, resort, or other participating property, but generally include resort/destination fee, additional-cleaning fees (where applicable), spa, food, beverage and lounge expenditures (except at outlets not operated by the hotel or resort) and other charges, such as laundry, dry cleaning, and telephone.