FlyerTalk Forums - View Single Post - Changes to Marriott Bonvoy Stays and Services Due to Covid (Discussion Thread)

Jun 11, 2021 | 5:34 pm

#1602

SPN Lifer

FlyerTalk Evangelist

Join Date: Mar 2002

Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)

Programs: UA Silver, Hilton Silver. Life: UA .60 MM, United & Admirals Clubs (spousal), Marriott Platinum

Posts: 17,987

Quote:

Originally Posted by jjava

Trying to find breakfast isn’t easy.
Called Palo Alto Sheraton. Lounge closed, full breakfast for sale, said they don’t give breakfast to elites, points only.
Called Marriott Marquis in SF, lounge closed, paid breakfast (on weekends), $10 voucher for the pantry only.

There must be a lot of people calling. The employees at both places sounded incredibly irritated that I called and asked.

Quote:

Originally Posted by Xyzzy

I'm glad they're annoyed. If they put the current info on their web site or just provided the stated benefits without playing games then they wouldn't have to answer these questions.

Quote:

Originally Posted by dshafiee

Although I have had good luck at higher end Marriott's, I do call and ask before booking.

The only way we will get our breakfast benefits back is if enough of us call and inquire about it.

Then making our booking decisions accordingly, declining to stay at properties where we would get Bonv°yed.

(Even if it means staying at a lower category hotel.) Please call back, letting them know where you booked, and why.

Beaucoup Bonv°y! 🌴 🎶

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