Originally Posted by
chris63
Completely understand your dissatisfaction, it’s not acceptable for First Class & it’s purely cost saving that FCL B is not open, obviously your day got off to a terrible start with no meal provision on your feeder flight, do fill out the online form & file a complaint.
LX only just started F&B in the lounge & there is a F area within the lounge but no F lounge, unlike AF who provide the full First Class services.
I think it is also somehow strange that they again talk about a "soon opening" of the FCT, instead of giving at least some clarity, e.g. saying the month.
It is definitely very misleading.
And I do also not understand why there is still no proper food in the FCL, as it is already allowed in the Hesse state. I am deeply unhappy of this lack of service as well. And this is not to mention the missing limo service. It would be really helpful.
LH had lot of time to plan the reopening. They could even have opened the FCT instead of FCL, and just drive the some connecting passengers airside to the FCT. There is no reason for my why this shouldnt be possible after 16 months of the pandemic....
Anyway, we have to wait and see. And as stated before, also ZRH is lacking service, especially sleeping rooms and limo transfers.
Hopefully there will be some improvements soon, not only advertising "soon openings" and 748 flights to PMI. This is really not helpful for the F and HON pax....