FlyerTalk Forums - View Single Post - Lufthansa First Class Lounge [FCL] restart
Old Jun 10, 2021 | 3:39 am
  #381  
chris63
FlyerTalk Evangelist
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,574
Originally Posted by PDXbased1K
Totally fair that once you actually search Frankfurt and First class that is the result but I think the text of the article could be more clear. In any event, thats just my opinion that a lengthy article about the First Lounge reopening could include the few additional words that the only people who will have access are those traveling Schengen and that only one lounge location is available. Also, the supervisor I spoke with about this told me that the First Lounge has virtually the same food and beverage as the business/senator lounge. I pointed out that the article for the FCL says "High quality" and "Good selection" she agreed this was highly misleading and asked what page I found this information on (the Lufthansa home page duh!). I would not apply either of those terms to the offerings in the business/senator lounges. I would expect some alcohol to at least be available (perhaps splits of champagne or the mini bottles of wine or beer)-it is being sold at all of the outlets, why can't the lounges serve them for take away?? In any event this is all opinion and I won't be flying LH F for a while until this is all settled while LX and AF seem to have their ground services in order. I'm going to go back to enjoying the 8 EUR sandwich I bought at the outlet since the one served at the lounge was inedible almost and enjoy the rest of my three hour connection in this terrible lounge.
Completely understand your dissatisfaction, it’s not acceptable for First Class & it’s purely cost saving that FCL B is not open, obviously your day got off to a terrible start with no meal provision on your feeder flight, do fill out the online form & file a complaint.

LX only just started F&B in the lounge & there is a F area within the lounge but no F lounge, unlike AF who provide the full First Class services.
chris63 is offline