Originally Posted by
Oakshadow
During the year I made two previous cancellations and it was all straight forward with no form requesting extraneous already-in-the-system information.
On this occasion I pressed the standard “cancel” button with no intent nor expectation of a refund. It made me fill out that form anyway.
I actually did make the booking with a combination of eCredit and cash (non-DL AMEX card).
I believe this cancellation was straight forward too, then, for whatever reason, the system redirected you to the refund form. If your goal was just eCredit, you could have ignored the form and walked away. Since you submitted the form, I believe you will get an email in a few weeks regarding your refund request. If you spend the eCredit before then, the refund request will be ignored.