Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,333
I had three recent Bonvoy stays.
The first at the Element Redmond. There’s no lounge, but full breakfast service returned.
The next at the Sheraton Grand Los Angeles, their lounge is still closed, but they give you these worthless chits for their continental breakfast, which doesn’t even include a bowl of cereal or yoghurt. They give you a muffin, croissant and danish along with a bowl of fruit. Too many carbs, so I’m forced to get a hot meal for $29 incl tax and gratuity.
The last at the W San Francisco. They didn’t have a lounge, but their restaurant remains closed despite the lifting of COVID restrictions. No points or grab and go to speak of. They did recognise me as a Titanium member by offering Voss water, but then had none. I asked for more bottles of Aquafina, but none ever arrived.