Originally Posted by
Ryno1234
To me, the elephant in the room was the fact that a Globalist got walked. At 11:30 PM. That is what would frost my fanny. Just my two cents.
I respectively beg to differ. If this were Elon Musk or whoever the "big shot" he is, who checked into a Hyatt cat-1 hotel at 11:30PM, If the hotel has no room at all, then they have to "walk" Elon. The hotel can't yank Jane and Joe from their bed and kick them out to the street....
The hotel did send the guest to another sister hotel one block away, probably with its free shuttle service. Then let Hyatt sort it out the mistake.
Originally Posted by
FlyerBeek
Is it typically possible to book a Points & Cash award if regular points availability doesn't exist (per the OP's experience)? That part also seems unusual to me.
-FlyerBeek
I think it was OP who talked the Hyatt call center into the cash+point booking. He received like 2.12 cpps redemption rate.