Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Is it typically possible to book a Points & Cash award if regular points availability doesn't exist (per the OP's experience)? That part also seems unusual to me.
-FlyerBeek