FlyerTalk Forums - View Single Post - More gate upgrade Shena in F

Jun 7, 2021 | 8:18 pm

#8

Intl359Widget

Join Date: Mar 2018

Location: EDI/GLA

Programs: DL 2.3 MM Unobtainum | UA 1.2MM Gold | AS 0.5MM |MR Bonvoy Titanium

Posts: 2,801

Quote:

Originally Posted by SeaHawg

Booked a flight earlier today MSN-ATL. Was 1/9 for one seat available in F (717) (DM w/Reserve) There were 5 in C+ and when the upgrade was processed, I was moved up to 10C in C+ - I asked the GA why I was passed over for the 1 seat in F. She told me they try to sell it up to 30 mins before departure. Seems like a pantload. It was a last minute award flight, but if DL doesn’t honor their commitment to their most frequent flyers, at what point does this need to be addressed. I had the same thing happen in SDF earlier... seems like a bunch of nonsense. Is this their new post-covid policy??

Quote:

Originally Posted by SeaHawg

So, at T-30, I checked the app and was upgraded to 2C- This hasn’t happened in prior trips.

This must be a new policy.

Quote:

Originally Posted by SeaHawg

Exactly what I was thinking- generally 5-10 mins before boarding begins. I was upgraded into C+ then, right at 30 mins, it changed to F. It seemed strange timing-wise. Again, I’m aware of FCM, but at 10 mins into boarding?

Delta isn’t unique in this regard. I recently had a flight where I was upgraded to Premium Plus at T-45 despite First Class having available seats. Then at T-30, I was upgraded to First Class which made me think that it was somewhat odd but from reports on the UA forum this behavior seems to be normal.

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