Originally Posted by
marilawfra
Is it worth calling the passport help line to try to speed things up? I know most people are on hold for 2-4 hours and I'm wondering if it's worth the wait or if they will just tell me I have to wait until it's processed?
I have tried contacting my senator but no reply yet. I travel on 6/19 and am worried I won't get my passport back in time even though I paid to get it expedited.
Any tips are much appreciated
when calling passport services you can choose to have them call you back instead of waiting on hold....the system works.
On the passport status webpage you can sign-up for email notifications on your application...the system works. well.
You should already have received an application case number. If you have this number, call the passport status line and give them the number - they will be able to give you information. Remind them you paid for expedited service.
If you do not have the case number already, go to the passport status page and check the status - when it provides your status it will also give your case number and will tell you if they have you down for expedited service; takes just a few seconds. If you paid for expedited service but the page indicates they have you as regular service, then you should call your congresscritter's office (senator or representative) and ask them to assist. Having the case number will make their efforts much easier.