Macon, GA - Courtyard
At checkin, the desk gal had a problem finding my reservation in the computer, she consults the master sheet and I notice that I am paying the highest rate in the house, no problem, I made the reservation late, my fault.
4am, power goes out, security is knocking on doors for wake up calls stating at 5am, I have a hard time getting back to sleep. Pitch black, I use the laptop and small penlight for light. No hot water - fun.
I leave before the suns up.
I stop at the front desk to ask the girl to make a note on my room to see if they can at least adjust my room charge to average hotel room rate for the night.
1 - Is this a reasonable request?
I call later that afternoon to talk to the GM, the call is returned by the sales manager. Bottem line, no adjustment.
I am always very low key - sugar gets more than vinegar - I handle the conversation very politely.
I am then asked if I was the guy who rudely barged behind the front desk that morning. No, I left very quickly.
How did you see the check in sheet. I am very tall and the desk clerk looked at my reservation on it.
3 more times during the conversation, I am questioned about being the offender. Even mom didn't treat me this way as a kid.
I call back and get the GM. I tell her that I am offended at the way I was accused. "Well someone barged behind the desk - how did you see that sheet?"
Oh well, a vent more than anything else - and no more stays in Macon, GA.