Originally Posted by
Armchair Flyer
if we could, I would, and put the refund towards alternative (albeit much more expensive now) options.
However the ticket is not refundable. Only changeable for a fee and you can be sure Emirates won’t change it at their cost (but will be worth a try). So we are stuck with it.
All EK tickets are refundable or changeable without any fees at the moment, at least from Germany. Ignore what it says in the fare terms, they haven’t been updated but you can easily read the current policy on the website or call them to confirm. I would suggest looking at flying from Frankfurt anyway, it‘s just 1:20 from Düsseldorf on the ICE, which is already included in her J ticket. I live in Düsseldorf but usually fly out of Frankfurt anyway because they have more departures and it’s usually cheaper. You can easily check your options and see that there is no exchange fees under „Manage booking“ anyway.