Originally Posted by
writerguyfl
You found the answer. Here's a 2017 press release announcing Best Western's line of exclusive "bath amenities." The company from which they purchase makes soaps, lotions, and other toiletries. They also make the hardware that you mention.
https://www.bestwestern.com/en_US/ab...amenities.html
1P: I do believe this is a rogue hotel who is making up their own rules. Personally, I let a lot of things slide in terms of reporting hotels that don't provide everything that's required. Lack of toiletries is something I'd never overlook. I would certainly report the hotel to the chain via the website or one of the chain's official social media accounts.
https://www.bestwestern.com/en_US/customer-service.html
This hotel, I am told, is not offering anything at all. No housekeeping, no breakfast, nada. And this is in a state (Arkansas) where everything has opened up again. No bed service, you have to bag and empty your own trash, no towels unless you ask, and even then they will only replace bath towels, nothing else. So yes, it looks like a rogue hotel. I will tell my friend to report.