Apparently I also have no status now, at least on the app (supposed to be PC). And there are phantom reservations in the app, which cannot be canceled, and a random list of other reservations on the website. No way to know which ones are real, or would be honored.

I was really pulling for hertz to get through this but you have to know that any bookings you make with Hertz are aspirational, at best. There may be no cars when you arrive, there may be no reservation, there may be no employees, and there may be location.