FlyerTalk Forums - View Single Post - Everything You need to know about booking Star Alliance awards with Miles&Smiles
Old Jun 4, 2021 | 10:15 pm
  #956  
centrifuge41
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Join Date: Apr 2012
Programs: AA, UA, Hilton, Choice, Wyndham
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Hmm, this is no fun...

I'm trying to book an IAD-STT nonstop. UA is showing X award at the saver level (17.5k + $5.60). Award also shows up on Aeroplan (12.5k + $46 CAD). And it shows up on Turkish (7.5k + $5.6). I can get the award into my cart, but when trying to "continue to payment", I get the error:

Error
The operator airline has not responded to booking request, please try again later or select different dates or flights.
SER-TBOS-29092-3a779863

Anyone seen this? Any way to resolve, or just try again later?


Edit: booking engine worked now and I booked my ticket online. I needed to get a ticket for companion too. Added companion, tried to book second Star Alliance ticket, but companion was greyed out. I called the 800-874-8875 number and got second ticket booked. Great service, and nice automated credit card + Miles & Smiles pin number entry system for doing the payment.

Last edited by centrifuge41; Jun 5, 2021 at 6:18 am
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