Hmm, this is no fun...
I'm trying to book an IAD-STT nonstop. UA is showing X award at the saver level (17.5k + $5.60). Award also shows up on Aeroplan (12.5k + $46 CAD). And it shows up on Turkish (7.5k + $5.6). I can get the award into my cart, but when trying to "continue to payment", I get the error:
Error
The operator airline has not responded to booking request, please try again later or select different dates or flights.
SER-TBOS-29092-3a779863
Anyone seen this? Any way to resolve, or just try again later?
Edit: booking engine worked now and I booked my ticket online. I needed to get a ticket for companion too. Added companion, tried to book second Star Alliance ticket, but companion was greyed out. I called the 800-874-8875 number and got second ticket booked. Great service, and nice automated credit card + Miles & Smiles pin number entry system for doing the payment.