FlyerTalk Forums - View Single Post - Refunds for E+ / Preferred fees (upgrades, seat changes, cancellations, ...) [Merged]
Old Jun 4, 2021 | 4:10 pm
  #11  
jsloan
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Originally Posted by WineCountryUA
To receive a refund, the traveller will need to cancel / change the flight. If they stay on the same flight (just changed their mind) there is no refund.
And, to address the specific question asked: no refund, no credit -- the fee is forfeit if the seat is changed but the ticket isn't.

I can't point to any specific bit of documentation on this, but preferred seating charges fall under a completely different payment scheme than tickets, where OP points out that airlines are often letting people have credit for things that aren't refundable.

This is intentional, BTW, not an oversight by the airline -- they know that if they allow people to request credit for a preferred seating fee, people will pay the fee to reserve the seat and then cancel just prior to check-in.
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