Thanks for your thoughts BEYFlyer

Sorry if the last post sounded as if i was complaining. This was not my intention and so far i have had a wonderfull EK experience, i am just elaborating on some issues i feel could be drawn to EKs/ this boards attention.

EK is growing fast maybe sometimes to fast. I was discussing this issue with a lawyer in Dubai, and he sees the problem being that the rate they are employing new personal simply means that the quality managenent can not keep up. They move the best FAs to the prestigious routes, and this means that there can be big differences depending on which route you fly.

I felt treated well, also at the dedicated check in area, but in the highly competitative world of airlines EK must not fall a sleep but has to continue improving their services both on ground and in the air. Service for me is more than just a yes sir, and beatifull marble walls and golden invitation cards its the way you act, the things you say and the things you do.

EK is a Dubai based airline and therefore also catering especially to the middle eastern business market with other traditions other things that impress. The culture is different, and so is the airline.

I also fully agree that Middle Eastern business men might not be so interested in a massage, i was just trying to give some examples of what could be done to improve the level of service made available. I think the offer on the New York route shows that they are thinking of new exciting and innovative ways of spoiling their customers, offering a free 5 course dinner at a fancy new york restaurant before the flight to dubai.

I will try to find the time today to write more about my impressions on the dubai - Dar Es Salaam route today, which was a great experience...