IC London Park Lane

What is your IHG status?
Spire Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked Studio Suite using BOGOF and received One Bedroom Suite, then for the second night, a Mayfair Suite due to an issue with our neighbours.

How are the rooms?
One Bed Suite is the same as always, perhaps a little bit dated, but clean and nice enough. Mayfair Suite, newly remodelled. Bathroom now smaller to allow for larger living area. High-end finishes and decor.

How is the exec. lounge?
Not open until June

What was good and what was bad?
Good: Issue with neighbours handled quickly and professionally.
Bad: Third bed for child not already in room, despite mentioning in the reservation. "Confirmed" again by email, but still not there.

Value for $ or Priority Club Points? Would you return?
Decent value on BOGOF, though lacks value without Lounge access, but will return in the future.