FlyerTalk Forums - View Single Post - COVID Era UA inflight service changes {Archive}
Old Jun 1, 2021 | 7:00 am
  #1507  
Artpen100
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Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,278
I suspect the large corporate contracts will be the last to resume anything close to pre-COVID business travel, if only due to their bureaucratic style of management. In consulting, where even with travel management, the individual person controls a lot of their own travel choices, it is likely to come back faster when the employee concludes it will help their numbers. And that is where the soft product differential, as illustrated by the pictures above, may drive these fairly knowledgeable consumers away from Polaris.
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