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Thread: Virgin Atlantic award flight cancelled -- Delta legs still active
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Old May 31, 2021 | 8:12 am
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Originally Posted by brumsey
I had to cancel a Virgin Atlantic award booking from Europe to the US. It was originally on Air France metal. But had since been rescheduled on Delta.

My Virgin Atlantic points have been refunded, but my Delta booking still seems active. I am scheduled to depart tomorrow and am being asked to check in. Any way I can use this to my advantage? (There's no way I can take the flight as I am not in Europe.)
No. The reservation and ticket are separate things. When you were refunded the ticket was cancelled. While you have confirmed seat (reservation) on the flight, you have no ticket to pay for that seat. You dont really buy a seat on a flight, you buy a ticket, the ticket which allows you to occupy a seat on a flight.

It's a semi-common occurence to have reservation on OAL not be correctly cancelled, when ticket is handled by a separate airline.
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