Originally Posted by
anteater
ring ring..
You: Hello, my name is X and MP # Y. I have booked two trips on AS on similar routings because given the COVID-related travel restrictions with respect to A and B I want to ensure I will be able to reach my destination. With that said, I received a notification from AS that they detected a "duplicate" booking and may cancel one of my trips. Can you investigate this matter for me? Please and thank you.
Seriously? What's to investigate? The email explains why one booking must be canceled.
Making an agent search for the reasoning is a waste of everyone's time. So to avoid that, here's the reasoning from the Contract of Carriage:
Rule 7. Cancelation of Reservations and Prohibited Practices
D. Duplicate, impossible/illogical, fraudulent, fictitious or abusive bookings and/or reservations, or bookings and/or reservations made by Passengers with no intention of being used, are prohibited and may be subject to cancellation. A duplicate or impossible/illogical booking includes, but is not limited to, bookings for the same Passenger on flights traveling on or about the same date between one or more of the same or nearby origin and/or destination (such as SEALAX and SEAONT or SNASEA and ONTSEA), or bookings with Connections that depart before the arrival of the inbound flight.
Source: https://www.alaskaair.com/content/le...arriage/rule-7