FlyerTalk Forums - View Single Post - Hyatt Grand Reserve Puerto Rico REVIEW MASTER THREAD
Old May 27, 2021 | 1:54 pm
  #175  
beofotch
All eyes on you!
20 Years on Site
 
Join Date: Apr 2003
Location: CLT
Programs: AA ExPlat, Hyatt Globalist, Bonvoy Lifetime Titanium
Posts: 1,565
Thank you azepine00 for your thoughts.

I just checked tripadvisor - the most recent views look bad. Like INCREDIBLY BAD. Almost all 1 or 2 stars out of 5. All around the same theme of basic service failures. If I had to guess they are incredibly short staffed with no end in sight.

Some TripAdvisor headline excerpts of the last 10 days:
​​​​​​​Beautiful resort, lack of service
​​​​​​​Any other recent Flyertalker experiences?
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