Originally Posted by
llbad
Am I the only person who is befuddled by the inability to add a spouse to an existing reservation? ,,
Additional of a new person (spouse or not) to an existing PNR is not possibly and is standard policy acrosss the indusrty.
You will have to cancel the purchased ticket and start with a new ticket for the two of you. (and no prior ticket credit)
One reason for this is the fare / fare class / fare basis for PNR must be common / the same for everyone on the ticket. The underlying industry systems are not capable of having a common PNR with different travel details. Not likely to see that anytime soon.