Originally Posted by
Sky Dreamer
I thought according to official rules that co-terminal changes weren't allowed. So how did you get this done? Is the only way to do it is to call it in or can you do it via the app?
https://www.alaskaair.com/content/tr...flight-changes
To qualify for a same day confirmed change:
You must be holding confirmed reservations and tickets for flights operated by Alaska Airlines.
You must request the change prior to the departure of your original flight.
You must keep the same origin, destination, thru, and connection cities. Co-terminal changes are not allowed.
Your new desired flight must depart on the same calendar day as your originally scheduled flight.
Changing connection cities and co-terminal cities and adding segments can all potentially happen if you call/chat with a real person....those rules are what the automated system is set up to follow. Yes, you have to be ok with a "no" if an agent says that's not possible, but to Alaska's credit, most seem to go out of their way to make reasonable requests happen.