FlyerTalk Forums - View Single Post - Empty premium cabin seats (Business/First) even with non-empty waitlist (CPU/PlusPts)
Old May 26, 2021 | 11:48 am
  #25  
LIH
10 Countries Visited
1M
All eyes on you!
10 Years on Site
 
Join Date: Feb 2016
Location: ORD | LGA | 2E
Programs: UA GS 1.7MM UC | AA CK 0.7MM AC | Bonvoy Ambassador | Hyatt Globalist | Hertz PC
Posts: 1,115
Originally Posted by drewguy
They will move you after you board if the upgrade "clears" - it's happened to me more than once (and I imagine many FTers). But apparently they can't do that after the door closes and the GAs aren't available to do it. Why the GAs didn't do it here is unknown and also not correct. That's the failure....
Yes, very familiar with the "battlefield promotion" of being moved as the doors are closing.

I have also seen a GA fail to process an upgrade and sending an operable FC seat out empty much to the dismay of #1 to go on the WL. When I was fresh out of college in my first job my boss had some special status on DL (firm was based in CVG, though I worked in New York) where they auto-blocked the seat next to him in FC. Coming back to New York from Atlanta once he explained to the FA that I was with him and he wanted me to sit in the seat. #1 on the UG list lost his mind when I moved and a DL customer service higher-up met us on the ground and gave the FA a talking to while my boss scurried away. Pilot on that plane said (rightfully) it was safety issue. I obviously didn't know any better at 21.

Good luck with writing in to 1K!
LIH is offline