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Old May 25, 2021 | 8:00 am
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sfozrhfco
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Join Date: Apr 2003
Programs: B6 Mosaic 3, Bonvoy LT Titanium (x SPG LT), UA Silver
Posts: 6,172
I wouldn't have minded if they actually fixed the most glaring problem--which right now is booking a multi segment flight. It still does not allow one to choose the fare type. So now instead of having one glaring problem, we have a confusing mess involving multiple clicks to figure out which flights have which fares available and what the seat maps look like. Oh well, hopefully they will either revert back to the old system or come up with a booking tool that actually works well. One thing they could do to shake up the market on flights to Europe is offer all fares as one ways without a ridiculous up charge. If they are not planning to do that, they really need to fix the website to allow things like Mint one way and core the other--especially given their current schedule which requires an overnight on the return for most connecting itineraries--and thus requires the use of the non-functional multi-city booking tool.
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