This is different but happened to me 4 times in the last month.

buy usbv at kro mix of old cardboard pin and last 4 pin. Black card silver package. I also noticed they were out of stock for a bit. I assume they pulled bad batch.

try to use declines

call 800 number but balance is not announced and either says hold and transfers then get a rep or hold transfer hangs up.

after reaching rep they say oh you need to register and and wait 24 hours. That didn’t fix

call back oh those have suspicious activity we need to replace

so far lucky did not get drained

“we will express you a replacement”. I received two so far from fiserve same company that handles Simon bulk.

Waiting on two.

these are black with your name and are actually embossed vs Simon printed.

uggghhh frustrating but at least haven’t lost so far