Originally Posted by
WasKnown
Any recent stays here?
I stayed here twice as a Titanium around December/January this past winter. Overall, I really like this property, but I also understand that it's very "traditional" and likely not the best St. Regis property across the globe (or the US, for that matter).
My first stay, I was upgraded to a Grand Lux King room on the 3rd floor. This was a corner room where you walked into a long hallway with a large window and turned left to the bathroom and large standard room (full-size couch, separate chair, lounger, and large executive desk all included in the space). The bathroom was standard with a shower/tub combination. On my second stay, I used SNAs to upgrade into an Astor Suite on the 10th floor (not sure how stingy the property would be with this suite for normal upgrades) as I was staying for 5 nights. The Astor Suite is also a corner room that contains a half-bath, large living room, separate bedroom, and master bath with a large, jetted bath, separate shower, dual vanities, and bidet-fitted toilet.
The furniture in the rooms definitely has some wear and tear and is stylistically showing its age. However, I LOVED the beds - I got an amazing night's sleep each and every time I got in (plus, a couple of naps). Another positive was that the TVs were outfitted with Marriott's Internet TV system (Showtime, YouTube apps, etc.), which I've found to be pretty rare for legacy Starwood properties.
The breakfast benefit was a credit at Remington Restaurant (not sure how much) - I ended up getting pancakes most mornings. It wasn't the best hotel breakfast I've ever had, but it also wasn't the worst (definitely better than those that try to just give you fruit and a muffin).
As someone who primarily stays in normal FS properties, I was impressed with the service here as the staff made an effort to remember my name and was overall very courteous and kind. I especially loved how the valets remembered me on my second stay from my first stay. As a solo traveler who looks pretty young and drives a compact, non-luxury car, I never felt out-of-place, and the service never felt snobby to me.
Overall, this is a solid property with amazing beds if you can get over the somewhat dated aesthetics.