Originally Posted by
Zwiebelbauer
Yeah I was trying to get the fare rules, as the agency originally told me it was fully refundable (which it says no fewer than 3 times on the email confirmation) but is now claiming it is nonrefundable. Weird that it's also gone from EF as well..
The ticket is not endorsed NONREF. Thus ticket is technically refundable. I'M not sure though what effect/meaning REFISSAGY has. I'm guessing it means the agency must issue the refund (likely because of discount applied?).