Originally Posted by
GrayAnderson
(Heck, even a "Just this once, we'll convert those certs to 10k points as a matter of policy if you're based in the following countries" would probably handle most of this. FWIW the country where people are most likely to get stuffed under the current policy is probably India, since things seemed to be in hand until March [so plenty of time to hit 30 nights for the year between the double night credits and carry-over credits from the late 2020 promo before all hell broke loose, and Hyatt has a respectable footprint there] and I don't think you can reasonably expect folks to be eagerly "out and about" for a bit there even if the official numbers drop off.)
You'll then just have people saying "but I couldn't maximize value out of my award because of X so it's unfair that
they get special treatment and
I don't".