Originally Posted by
ISTFlyer
I have recently seen one in LAX UC at the welcome desk downstairs; she had a special Global Services written scarf and on her name-tag, it was clearly indicated that she was a "Global Services" agent.
Originally Posted by
united 1k flyer
Mmmm strange. United said they were getting rid of them and just creating a new larger group of premium services agents. Maybe there are still a few?
Not so much getting rid of but merging into a single work group. United is not going around reissuing name tags to those-previously-known-as-GS agents as far as I know/can tell -- when a name tag requires replacement (damaged, name change, new person in role, etc.) it will be interesting to see what they say.
Given the number of places GS agents show up (particularly clubs) where they aren't in a GS-focused role it makes sense to avoid confusion