FlyerTalk Forums - View Single Post - Alila Ventana Big Sur REVIEW - MASTER THREAD
Old May 19, 2021 | 11:10 am
  #1108  
boolean64
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Originally Posted by evh3134
Does anyone happen to know the Hyatt policy on booking premium rooms with points? For instance, on dates that I'm looking for here, the normal "premium suites" are available for sale, but the Hyatt website (and twitter rep) are saying those rooms aren't available for points bookings due to "capacity limits." I understand all standard rooms must be available for points bookings, and assumed premium rooms should be as well. Is this not the case?
not the case. premium room and suite redemption availability is at hotel discretion. They don't have to offer any if they don't want to.
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