Originally Posted by
Nephoi
is that standard procedure? Is that new? What happened? Should I be worried? Am I on some kind of naughty list? Do I have the right to cancel? ( if yes, how long? Hotline told me I have to decide soon?), do I have a right to change the date according to customer Covid guideline?
If this is a booking that has been altered before then yes, it's not unusual. You should not be worried, it's just a flight. No, you are not on a naughty list, unless you have been naughty. If a flight has been cancelled then you can get a refund at some point in the next six years, so long as you don't accept BA's alternatives first. Buy with confidence still continues. Beware maybe bookings.