Originally Posted by
MCO Flyer
If they are aware of an issue and aren’t doing anything about it than I wouldn’t count on anything being done about it anytime soon. All they have to do is send out a company wide e-mail telling the GAs to go back to zoned boarding and voila this issue would be solved. Ironically on DL.com, there is no longer any mention that they are still boarding back to front as it was listed in with their seat blocking policy page and now that this is no longer active, there’s no way to find out that this is how they still board.
I can’t say specifically, but my guess from what I’ve been told is the wheels are in motion. I just can’t figure out what is taking so long or what could possibly make DL think business travelers will put up with this.
One interesting note, when I went through JFK last week they still have the Sky and general boarding lanes setup. They didn’t use separate lanes, but this is the first airport I’ve seen this. DCA, ATL, DTW, SEA have all removed these. (In my experience over the past two months)