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Thread: Marriott Bonvoy ‘Ambassador Elite’ Experiences Discussion Thread (2021 / 22 / 23 -)
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Old May 14, 2021, 9:13 am
  #128  
DELee
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Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
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Originally Posted by goodeats21
You just can't make this up.

Never received a phone call as I requested. So now checking my email this morning - Marriott's incompetent Ambassador service replied to my email asking them to call me....to ask if I still wanted them to call me.

This gets worse with every interaction. They really just don't care.
If you want to address these service failures, may want to send a quick DM to one of the Lurkers. Would be interesting to see if their inputs into the system help to make a difference for whom ostensibly are Marriott's best customers.

David
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