Originally Posted by
testman
To start with, you probably didn't pay a "Best Price Guaranteed" rate. To use the BPG scheme, you need to book a hotel via one of the approved channels first, then find a cheaper offer on a third-party website and submit your request. Not the other way round.
Also, the BPG rate should be 10% or 25% cheaper than the third-party booking.
Actually, It happens to me often, that I email the hotel directly (preferably the GM or upper management), send them the link for the 3rd party, politely ask for a match and actually get a match + 25% discount.
It does not work always, but more than often it does. I mention in the email, that I prefer to contact the hotel directly regarding a BPG and I had the feeling that hotels are often glad that I do... Maybe because they get come reprehension from Accor HQ when a BPG is actually confirmed?