Originally Posted by
readywhenyouare
This is highly suspect. AS, UA, and AA all provided much more service. Delta wouldn't even serve you a can of soda in first class. Much less a mixed drink. Pay for play for sure.
"How dare anyone have a different priorities than me during a pandemic. There's no way that could ever happen. Therefore, it must be pay to play."
I'm not saying JD Power is an amazing award organization, but the amount of cognitive dissonance on display around here is incredible sometimes.