Originally Posted by
ethernal
Shocking that the overall public experience doesn't match the small vocal minority of posters on this forum. Whudda-thunk-it?
This place isn't as bad as the Delta Diamond forum on Facebook but it is still pretty bad and it has always been this way. For those questioning the methodology, one would thing the methodology would be the same for all of the airlines. If it hadn't been for the adjacent seat policy back last summer, I would have probably had to quit or get fired for not doing my job. Way too many here whine about Delta every step of the way but yet they do generally great on surveys. And walk right on over to the over airlines forum here and see what complaints they have....they have plenty of them.