FlyerTalk Forums - View Single Post - Delta tops airline satisfaction survey during pandemic
Old May 12, 2021, 11:51 am
  #19  
hhdl
 
Join Date: Oct 2019
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Even if they got representative samples of J/F, they wouldn't get many who were normally flying premium cabin previously. Without business travel and with the cheap buy-ups through FCM, the modal J/F pax in the past year likely had never flown that class before before 2020.
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