Originally Posted by
krazykanuck
Haha. Citi and its insurer were systematically denying insurance claims even before they technically dropped it! That was a fun back and forth that I eventually won.
Yes, same here a few years ago back when the Citi Prestige had return protection. Waited for months for a decision on a $30 purchase of a computer mouse, which was denied. I ended up fighting them on it and eventually the decision was overturned.