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Old May 10, 2021 | 9:41 am
  #273  
MSPeconomist
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Originally Posted by jameswes
My experience is that DM'ing the twitter team gets a response for most things in 5-30 minutes. Anytime, anywhere, 24 hours a day.

Turnaround time from my concierge is normally 6-12 hours. And sometimes it just goes to their backup because they're out of the office.
IMO your own WOH concierge should keep you informed about his/her hours, so that you can try to contact them during their work hours.
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