Originally Posted by
donotblink
Hotel Name: W South Beach
Date of stay: Sunday, November 28, 2021 - Tuesday, November 30, 2021
Number of Guests: Two
Room Type: Splendid Studio, Suite, 1 King, Balcony
Marriott Brand Website Rate: $759
Competing Rate: $639.20
Actual Approved Rate: $479.40
Comments: looks like they processed this incorrectly, as the correct competing rate is $632.81. I have replied back asking them to reprocess my claim.
I don't suppose there are many data points where Marriott says "you know what, the original approval was wrong... we're cancelling your booking", but it looks particularly foolish to me to write back over a 1% difference in room rate ($639 vs. $632), which may or may not be something you missed, rather than an agent error.
Leave it alone once you've got your big discount approved...