Originally Posted by
crescatfloreat
Everything we've read here suggests a shockingly manual (scanning mailed documents, manually reviewing information, checking various boxes on the application, additional supporting documentation checks and reconciliations?) and redundant passport issuance process, and I am not including the dismal postal performance. Time to outsource?
Maybe then diacritical signs could be supported too!
It was fine last July/August in the middle of COVID closures and reopening. Turn around time from application to passport in hand was under 4 weeks. I can only speculate they are now quarantining mail.