Seeking some advice ...

I applied for a regular passport application on 1/27. I called beginning of April and was advised that my application was not there so I should fill out a lost and stolen passport application.

I mailed in my lost and stolen passport application on 4/6

Got an email on 5/3 my passport application was received.
Got another email on 5/4 another application was received.

I called the passport center. Was on hold over an hour and a half. The lady could only advise me to write a letter and mail it in to the passport center. She was trying to contact someone for me but I had to get off the phone because I had an interview. Any suggestions on how I should proceed?