Originally Posted by
DLASflyer
I had one yesterday that didn't show up in my eCredits and it turns out the agent canceled the ticket without canceling the reservation it was linked to.
I just got the callback. And it turns out that yesterday's agent left out one step, maybe the same as happened with you.
In any event, today's agent fixed it and the ticket cost now shows up in the correct amount as "Unused eTicket".
And it is good through 12/31/2022. Yay!
Thank you for all of the helpful replies!
David