Welcome to FT, POI
Recently purchased two OW TUS-HNL UA First Class for June. United changed equip to wide body: bigger plane = more first class seats = dropped prices. The difference is about $300 per ticket. Do I:
1) Call to beg to get a refund credit and are there any processing fees (used to be $50, sometimes waived)
2) Is this a strategy?: Change itinerary to a different date and then a few minutes later, change again, back to the date I want, at the lower rate? (Will United's computers know what I have done?)
Thanks I'm a UA newbie.
You can not flight change to the same flight online. You could change to another and the change back or you can call where the agent can process the request.
For a non-refundable flight you will get a FFC (Future Flight Credit) for the decrease (1 year to use). You will not be eligible for a refund to the original form of process.
As change fees have been dropped, there will be no fee for doing this.