Originally Posted by
DiverDave
Sorry for the new thread, couldn't find a thread that matched.
I had a phone agent cancel a ticket for me this morning. The itinerary disappeared immediately from delta.com, but the credit for the ticket has not yet shown up.
It was purchased in March, though it was really a rebooking of a previously booked ticket. It had been rebooked several times.
It's non-refundable so I'm expecting a credit, just wondering how long it will take to show up.
I will be buying a ticket next week through the work travel agent, and will need the credit to upgrade to domestic FC.;
Thank you!
David
It should show up as an unused eticket right away. It may be far down in the list if you have multiple credits.
Was there any schedule changes since purchase? If you qualified for refund, agent may have done that. Also you mention work agent. If this was bought through them, agreement may allow refund to your employer.