Originally Posted by
Eujeanie
Some luxury properties are very generous both with their upgrades and demeanor. Our last stay before Covid was at the Bentley in Miami - tremendous upgrade to a suite (was offered OV if we wanted to wait, it was 10 am so took the GV suite which we ended up loving). And I recall to this day how nice the girl was who checked us in and who we saw every day - greeted us, asked us how everything was, she could not have been more genuinely nice. And we are also Aspire Diamonds - it should not make any difference.
The other thing is that we are not the cool hipster target demographic of some of these places - we are 70s year old ordinary people and it didn't make a bit of difference at the Bentley. I bet it would matter a lot at the Oceana. I hope all here who are considering it DO have a wonderful stay, but I'm glad I decided against it.
I'm looking forward to our stay, hoping for the best but bracing for an experience similar to Kacee's. My GF is borderline high maintenance with strong opinions...and she previously worked in the upper management at several SF hotels, so I'll definitely know within the first day if we will be returning, lol. I haven't and won't tell her about Kacee's experience so she'll have expectations.
I am surprised about the amount of hesitation based on one FT single night review. Perhaps, I'm naïve but I'm leaning on the widely held opinion that this place is 5 stars.